Privacy Policy

1. Introduction

At Sunlight uPVC Windows, we value your privacy. This Privacy Policy outlines how we collect, utilize, and protect your information when you visit our website or submit an enquiry through our digital contact forms.

2. Information We Collect

When you submit an enquiry via our website, we may collect the following personal data:

• Full Name
• Email Address
• Phone Number
• Type of Service Requested
• Project Details or Technical Specifications

3. How We Use Your Information

The information collected is used for the following purposes:

• To respond to your specific enquiries and provide requested information.
• To generate accurate quotations and facilitate project consultations.
• To improve our product range and website functionality.
• To contact you regarding the status of your requested services.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookies & Google Analytics

Our website utilizes cookies and third-party tools, such as Google Analytics, to monitor visitor behaviour, enhance user experience, and analyse website traffic performance.

Google Analytics may collect non-personally identifiable information, including your IP address, browser type, device specifications, and page interaction data. This data is used strictly for internal analytical purposes. You may manage or disable cookies through your browser settings.

5. Google reCAPTCHA

We use Google reCAPTCHA v3 on our website to prevent spam and abuse on our contact forms. This service operates by collecting hardware and software information, such as device and application data, and sending these data to Google for analysis.

The information collected in connection with your use of the service will be used for improving reCAPTCHA and for general security purposes. It will not be used for personalized advertising by Google. By using the reCAPTCHA service, you consent to the processing of data about you by Google in the manner and for the purposes set out above. For more information, please visit the Google Privacy Policy and Terms of Service.

6. Data Protection & Security

We implement industry-standard technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or accidental destruction. While we strive to protect your data, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfils the purposes outlined in this policy, or as required to comply with legal, accounting, or reporting obligations.

8. Third-Party Links

Our website may contain links to external sites. Sunlight uPVC Windows is not responsible for the privacy practices, terms of use, or content of such third-party websites.

9. Your Rights

You have the right to request access to, correction of, or the permanent deletion of your personal data. To exercise these rights, please contact us at the email address provided below.